Welcome to the “new normal” for B2B storytelling.
In the marketing world, it’s commonly said brands must innovate or die. This is truer now than ever before.
As empathy, trust and care become increasingly vital brand currencies, it has never been more critical for B2B brands to connect with customers on a human, emotional level. In our new research report,Talk Human to Me, we surveyed B2B marketers to find out how this trend is evolving.
We define human storytelling as “Brand storytelling that uses and appeals to human emotion and empathy, as opposed to purely focusing on the practical application of the product or service”.
As it turns out, while B2B brands know their goal, many are struggling to progress. 97% of respondents considered it important to humanise their brand, yet only 26% say they have managed to do so already. Marketers face numerous challenges, including truly understanding their customers’ needs and creating messaging and content that really caters to their pain points on a human level.
Our report explores these challenges to talking ‘human’ and offers insight and advice on how to move forward.
All Told is Allison+Partners’ global marketing team offering research, strategy, storytelling, content creation, lead gen, measurement and analytics. In 2020 the firm has been recognised as Provoke’s #2 Best Agencies to Work For, EMEA, and Fastest Growing Agency in PRWeek UK’s Top 150 Consultancies. For more information, visit All Told in Europe.
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If you’d like for us to share more examples and best practices, please contact us at TalkHuman@allisonpr.com.